Launch Steps - Contact Sync
Notify Contacts - ReachWell Introduction - Contact Sync Launch
Overview ReachWell recommends deciding on a launch day when you'll release the app to contacts. Prior to the launch day, notify contacts in an email and text of the change to your communication system. This will increase app adoption, and will avoid ...
Turning on the Verification Popup - Contact Sync Launch
Overview This article reviews how to turn on the verification popup, which will request contacts (i.e. families) to verify when they enter into your ReachWell channel. Instructions Go to your school or organization's profile page by clicking ...
Drawing for Verified Families - Contact Sync Launch
Overview This article will guide you through an incentive to increase adoption of the ReachWell app. Drawing Instructions Inform families of the drawing via email Navigate to your ReachWell Dashboard > Messages > Create Announcement. Deselect App ...
Phone Call and Conversation Script - Contact Sync Launch
Overview This article reviews how to promote the ReachWell app any time you have a one-to-one conversation in-person or via phone call with a family contact. Instructions Use this script to incentivize families to get on the app and verify: Ask: Are ...
Reminder Text Announcements - Contact Sync Launch
Texting Instructions Log in to the Dashboard Deselect App and Email Notifications, and select SMS - Urgent only. Select your School or Organization name under Schools/Orgs. Copy and paste the suggested content below into your message and modify as ...
Website Announcement - Contact Sync Launch
Overview This article provides suggestions and content for updating your organization's website to announce ReachWell to your community! Instructions To begin, we recommend downloading one of ReachWell's pre-designed website banners. Click HERE to ...
Social Media Announcement - Contact Sync Launch
Overview We suggest utilizing your organization's social media presence to announce and promote the ReachWell app to your community! This article provides predefined ReachWell images and suggested text for you. Instructions To begin, please click ...
Voicemail Announcement - Contact Sync Launch
Overview ReachWell recommends updating your organization's voicemail systems to announce our app to your community! This will help to reduce front office phone traffic by providing your contacts (i.e. families) with a self-serve option to find the ...
Invite Contacts - Text and Email Verification Codes - Contact Sync Launch
Overview Once the initial announcement has been sent to contacts letting them know about ReachWell per THIS article, you will then send your contacts (i.e. families) their official text invites with their verification codes. For instructions on how ...
Reminder Email Announcements - Contact Sync Launch
Email Instructions To send an email message to contacts, follow these instructions: Log in to the Dashboard. Deselect App Notification. Select your School or Organization name under Schools/Orgs. Send a Message. Copy and paste the suggested content ...
Signage Announcement - Contact Sync Launch
Overview We suggest updating the sign in front of your organization to announce and promote the ReachWell app to your community! Here is one example of a sign that might encourage families to download the ReachWell app in order to get involved with ...
Download Printable Posters - Contact Sync Launch
Overview This article provides printable posters to post around your school or organization to announce the news about ReachWell! Instructions Click HERE for pre-designed poster downloads. To modify the content of these posters before printing, ...
Print and Share Download Instructions - Contact Sync Launch
General Download Instructions Click to open the Download Instructions Print multiple copies, and always keep a stack on the front office desk or other areas that families might congregate. Send copies home with individuals, such as in students' ...
Launch Event (Back-to-School): Webinar and In-Person "App Station" - Contact Sync Launch
Overview The highest adoption rate of new technology comes with a direct conversation from leadership. Hosting an app introduction webinar or adding "app stations" to your community events is a valuable and important step. We recommend making ...
Reminder Robocall Announcement - Contact Sync Launch
Overview This short clip shows you how to send a robocall from the ReachWell Dashboard. From the dashboard, deselect App and Email Notifications and click Recorded Voice Call - Urgent Only Select your School or Organization name under Schools/Orgs. ...