Invite Contacts - Text and Email Verification Codes - Contact Sync Launch

Overview

Once the initial announcement has been sent to contacts letting them know about ReachWell per THIS article, you will then send your contacts (i.e. families) their official text invites with their verification codes. 

For instructions on how to remind contacts to verify on the ReachWell app after you've sent the initial invite email and/or text please visit THIS article!

Instructions

This section provides detailed steps for sending out bulk emails and texts to your contacts inviting them to ReachWell. These communications will include their personal verification codes. 

1. Navigate to your Dashboard > People > Contacts page. 
   
2. Use the filter to select your organization and then Search.
3. Select the Select All option to select all contacts across all pages.
4. Choose a Bulk Action to Send SMS Invite to Unverified Contacts and then click Go and Yes to confirm.
5. Choose a Bulk Action to Send Email Invite to Unverified Contacts and then click Go and Yes to confirm.
6. This will send a text or email to all unverified contacts with their ReachWell verification codes.
1. Contacts that have verified will not get a text message or email, even if they are selected.

Here's a preview of how the text will appear where your school/district name is your organization's name.

Here is a sample email with instructions to download the app and the contacts verification code. 

Please note: If you prefer to customize the content of your messages, you can do so by sending messages via your ReachWell Dashboard > Messages > Create Annoucement page; however, personal verification codes will not be included in those messages, and the text will go to all contacts, both verified and unverified.

For additional questions, please reach out to support@reachwellapp.com. We are happy to help! 

Click here to subscribe to status updates through our ReachWell Academy channel on the app.

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