Introductory Webinar and/or "App Station" - Essentials Plan

Introductory Webinar and/or "App Station" - Essentials Plan

Overview

The highest adoption rate of new technology comes with a direct conversation from leadership, whether that be a remote webinar, or an in-person app station. Hosting an app introduction webinar or adding "app stations" to your events is a valuable and important step. We recommend making ReachWell app stations mandatory at all major community events.

Webinar Instructions

  1. Schedule a date and time for the webinar. Invite contacts (i.e. families) through text, emails, robocalls, and paper handouts.
  2. A few hours before the webinar, text contacts instructions about downloading the app. Click HERE for instructions.
  3. Introduce the app using the main talking points below, and use this presentation.
  4. Once you've asked contacts to download the app, confirm that they've successfully downloaded it in any of the following ways:
    1. Ask them to turn on their cameras and show their phone screen.
    2. Ask them to fill out a form that is within a tappable banner or the last message sent, where they fill out their name so that you know who is on the app.
    3. Ask any families who have had trouble downloading the app to stay after the presentation so you can help them download and verify.

App Station Instructions

  1. Set up a table that every parent, guardian or family member is required to visit prior to registering for the event.  
  2. A few hours before the event, text contacts instructions about downloading the app. Click HERE for a text template. This will speed up the process when families arrive at the App Station table.
  3. Print and set out the ReachWell app download instructions. Click HERE for details.
  4. Assign a staff member to walk contacts and families through the process of downloading the ReachWell app, and then selecting their school and preferred language.
  5. The staff member at the App Station can use this presentation to introduce the app to families. If the event allows for a full presentation to all families at once, use the talking points below.
  6. OPTIONAL: Announce a drawing at the end of the week for all contacts and, at the end of the week, announce the winner via a push notification on the ReachWell app.

Presentation

Be sure to have your event presenter or speaker make an announcement about ReachWell encouraging all contacts (i.e. families) to download the application. We also recommend school leaders and teachers encourage this to help drive adoption. Download the following slide deck to present at your public events: Presentation for Public Groups or Events 

Talking Points

Take these key talking points and incorporate them into your script at the event!
  1. Begin by suggesting, “Everyone, please take out your phones and mobile devices."
  2. We’re excited to announce we've adopted an app called ReachWell to help you feel more engaged with our organization, and the events and information that impact you. It is through this app that we will be communicating important details and updates regularly. This includes things like <grades, homework assignments, volunteer opportunities, upcoming events, and more!>  
  3. To ensure you stay connected with us, please navigate to the Apple or Google app store on your device and search for "ReachWell" download the app. 
  4. Make sure to select to "Allow Push Notifications" when you access the app for the first time.
  5. The ReachWell app needs only about same amount of space on your device as two images. The app requires a minimal amount of WiFi or cellular data and most of the data usage is text-only.
  6. Once you’ve downloaded the ReachWell app, select the Add option to search for our school and then select the + Add option to select it.  
  7. Select your preferred language by clicking the English option at the bottom left of the screen.
  8. Once you enter our page, go to the groups tab to add your classroom groups.
  9. That’s it! You are now connected to ReachWell and will begin receiving all organization-wide communications!
For additional questions, please reach out to support@reachwellapp.com. We are happy to help! 
Click here to subscribe to status updates through our ReachWell Academy channel on the app.

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