Launch Steps with Contact Sync: First Class Plan
Notify Contacts - ReachWell Introduction - First Class Plan
Overview ReachWell recommends deciding on a launch day when you'll release the app to contacts. Prior to the launch day, notify contacts in an email and text of the change to your communication system. This will increase app adoption, and will avoid ...
Turning on the Verification Popup - First Class Plan
Overview This article reviews how to turn on the verification popup, which will request contacts (i.e. families) to verify when they enter into your ReachWell page. When the popup is turned on, contacts are able to reply to broadcast messages. ...
Drawing for Verified Families - First Class Plan
Overview This article will guide you through an incentive to increase adoption of the ReachWell app. Drawing Instructions Inform families of the drawing via email Navigate to your ReachWell Dashboard > Message > Send a Message. Deselect App ...
Phone Call and Conversation Script - First Class Plan
Overview This article reviews how to promote the ReachWell app any time you have a one-to-one conversation in-person or via phone call with a family contact. Detailed Instructions (Main Office Staff & Leadership) Use the script below to incentivize ...
Reminder Text Announcements - First Class Plan
Texting Instructions Login into Dashboard > Send a Message. Copy and paste the suggested content below into your message and modify as needed. Deselect App Notification, and select Text Message. Select your School or Organization name under ...
Website Announcement - First Class Plan
Overview This article provides suggestions and content for updating your organization's website to announce ReachWell to your community! Instructions To begin, we recommend downloading one of ReachWell's pre-designed website banners. Click HERE to ...
Social Media Announcement - First Class Plan
Overview We suggest utilizing your organization's social media presence to announce and promote the ReachWell app to your community! This article provides predefined ReachWell images and suggested text for you. Instructions To begin, please click ...
School Voicemail Announcement - First Class Plan
Overview ReachWell recommends updating your organization's school and attendance voicemail systems to announce our app to your community! This will help to reduce front office phone traffic by providing your contacts (i.e. families) with a self-serve ...
Invite Contacts - Text and Email Verification Codes - First Class Plan
Overview Once the initial announcement has been sent to contacts letting them know about ReachWell per THIS article, you will then send your contacts (i.e. families) their official text invites with their verification codes. For instructions on how ...
Reminder Email Announcements - First Class Plan
Email Instructions To send an email message to contacts, follow these instructions: Log in to the Dashboard. Send a Message. Copy and paste the suggested content below into your message and modify as needed. Deselect App Notification. Select your ...
School Signage Announcement - First Class Plan
Overview We suggest updating the sign in front of your school to announce and promote the ReachWell app to your community! Here is one example of a sign that might encourage families to download the ReachWell app in order to get involved with their ...
Privacy & Safety Handouts - First Class Plan
Overview ReachWell is dedicated to the safety and privacy of your organization's contacts and families. Click HERE to print downloadable handouts that you can distribute to contacts regarding our privacy and safety policies in both English and ...
Download Printable Posters - First Class Plan
Overview This article provides printable posters to post around your school or organization to announce the news about ReachWell! . Instructions Click HERE for pre-designed poster downloads. To modify the content of these ...
Print and Share Download Instructions - First Class Plan
General Download Instructions Click to open the Download Instructions Print multiple copies, and always keep a stack on the front office desk, teacher's desk, and even with the principal. Send copies home with individuals, such as in students' ...
Launch Event (Back-to-School): Webinar and in-person "App Station" - First Class Plan
Overview The highest adoption rate of new technology comes with a direct conversation from leadership. Hosting an app introduction webinar or adding "app stations" to your community events is a valuable and important step. We recommend ...
Reminder Robocall Announcement - First Class Plan
Overview This short clip shows you how to send a robocall from the ReachWell Dashboard. From the Messages Screen, deselect App Notification and click Urgent Only - Recorded Voice Call Choose your recipients Add an MP3 We recommend using this to ...