Messages & Chats
Utilizing the Text to Speech Function
Overview This article reviews how to turn on the the text-to-speech function in order to have ReachWell announcements and chats read aloud in language selected on the app. Instructions Apple/iPhone users: Open your device settings. Select ...
Connecting App Announcements to a Website Newsfeed
Overview Announcements sent to a school or organization will post to the newsfeed on the ReachWell application. Schools and organizations can request an add-on feature from their ReachWell rep, to connect the newsfeed to their website, also called ...
Sending a Recorded Voice Message
Overview Sending a recorded voice call to all families is a great way to inform families of urgent events, like school closures or lockdowns. Instructions From the Send a Message page on your Dashboard, deselect App Notification and click Urgent Only ...
Downloading the Admin App
Overview Organization admins have the ability to send quick messages to their contacts (i.e. families) from their mobile devices! Instructions to Download the Admin App From your phone go to rwell.us/admin app Android users: This link will lead ...
First Class Only: Creating & Managing One to One Chats
Overview For organizations utilizing our First Class plan, admins can initiate direct announcements and chats to contacts or groups of contacts (i.e. families). This also provides the ability for contacts to respond directly to chats. Please note ...
Creating & Managing Announcements
Overview Announcements are a way for organizations to communicate important information to their school, organization, or specific groups. Some examples of ReachWell announcements include school closure information, volunteer opportunities, rent ...
Sending Newsletters through ReachWell
Overview Organizations can send email-style newsletters right from ReachWell as if they were coming from an email service provider. Designing your Newsletter To create a template follow these quick steps: 1. In the ReachWell dashboard, scroll down ...