Overview: Starter Plan

Overview: Starter Plan

Overview

ReachWell offers four plan options to organizations; Premier, First Class, Essentials, and Starter. This article details the options provided to our Starter clients.
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For more information about the various ReachWell plans, please click HERE!

Available Features

Push Notification messages: 
  1. Translation: Contacts and families who download the ReachWell app have the ability to update their language preferences in order that push notifications from your organization are translated into their preferred language.
  2. Messaging features: Starter organizations have all of the same messaging capabilities as other clients, minus the email, text and call features. For details about creating and managing messages, visit THIS article.
ReachWell App Customizations:
  1. Banners: Banners allow admins to customize and personalize their organization's ReachWell homepage! Banners display at the top of the app for your contacts (i.e. families).  Click HERE for details.
  2. Curated Academic Tools & Social Assistance Resources: Resources in ReachWell encompass a wealth of family resources which might include information about health and wellness, social assistance, ReachWell app help, and more. Click HERE for details.
  3. Public Group: Organizations are each provided with one public group that all families who download the ReachWell app, and join their organization, will automatically be added to.  
  4. Calendars: Admins can sync your organization-wide Google Calendar or Outlook Calendar to ReachWell in order to share events with contacts and families. Click HERE for details on syncing a Google Calendar to your public group, and HERE for syncing an Outlook Calendar.
  5. Unlimited Users: There is no limit to how many users can download the ReachWell app and join your organization.
Single Admin Access
  1. Admin Access to the Dashboard: One admin is provided access to manage the ReachWell Dashboard for the organization. This includes creating push notification messages, updating banners and calendars, and managing resources.
Unlimited Email and Online Support
  1. ReachWell Support: Starter clients have unlimited email and online chat support from our support team, in addition to a variety of training and articles available through our Help Center!
For additional questions, please reach out to support@reachwellapp.com. We are happy to help!

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