Best Practices: Setting up Groups

Best Practices: Setting up Groups

Overview

Have more than just a group name for your group's contacts (i.e. families)! Personalizing a group profile will help contacts and families know more about the group. This article details key aspects of  groups and how to set them up.

For more about public and private groups, click HERE!

Instructions

Please begin by viewing this brief video. Then, navigate to your Dashboard > App Setup > Groups page to edit your group's profile according to the recommendations detailed in this article.


Group Description

Your group's description can be modified from the About section. Details in this section are available to your group's contacts from their ReachWell app > your group's About page. Examples include:

  1. An introduction! Let your group's contacts and families know a little bit about the group.
  2. Information about what students are learning this semester or the purpose of the group.
  3. Support options available to your group's contacts.  
           

Group Banner

  1. Navigate to the Group banner section.
  2. Select Browse File in order to select an image from your desktop.
  3. Find the image on your desktop and select Open. For best results, banners should be a "landscape" size image rather than "portrait" size image.

        

Click HERE for detailed instructions on creating and managing banners!

Syncing your Google or Outlook Calendar to the group

  1. Google Calendars: When creating an assignment in Google Classroom, a calendar event is automatically created for the assignment in the associated Google Calendar. This calendar can then be linked to a ReachWell Group. For detailed instructions, please visit THIS article.
  1. Outlook Calendars: Outlook calendars can be linked to your ReachWell Groups in order to easily share events with your group's contacts (i.e. families). For detailed instructions, please visit THIS article.

Any connected Google or Outlook calendars will only be available to contacts (i.e. families) who are members of your group. Group calendar updates will show under their ReachWell app Calendar tab, and events will also display in their ReachWell news feed.

Where do group details display for contacts?

In the ReachWell app, your group's description will display in your group's About page for contacts and families.  Your group's banner will show at the top of your group page, and will also be the thumbnail image next to any announcements you send to the group in ReachWell.


For additional questions, please reach out to support@reachwellapp.com. We are happy to help!
Click here to subscribe to status updates through our ReachWell Academy channel on the app.

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