First Class Plan: How does ReachWell sync with my systems?

First Class Plan: How does ReachWell sync with my systems?

Overview

There are several plan packages available for ReachWell clients. For First Class clients, contacts (i.e. families and guardians) can be synced to ReachWell from your student information system (SIS) via a third party called Clever, or by uploading a CSV file.  This article provides a high-level overview of both options.

Clever Sync

There is an easy way to connect your student information system (SIS) to ReachWell enabling your school's contacts to be automatically pulled into ReachWell on a nightly basis. This allows you to utilize private groups, 1:1 chats, plus call, text & email messaging features with ease. To connect your organization's SIS to ReachWell, we use a third-party called Clever which is free to schools and districts. Most student information systems are supported by Clever. Click HERE to see the complete list of supported SIS's. For more information, please click HERE. 
Please note: Even if your organization does not use one of Clever's supported student information systems, you still have the ability to manually upload your SIS data to Clever via CSV files. This data can then be synced to ReachWell. For more information, click HERE!

CSV Sync

Organizations that do not use Clever can sync contacts to ReachWell by uploading a CSV file. For detailed instructions, please visit THIS article.

For additional questions, please reach out to support@reachwellapp.com. We are happy to help! Click here to subscribe to status updates through our ReachWell Academy channel on the app.

    • Related Articles

    • Overview: First Class Plan

      Overview ReachWell offers three plan options to organizations; First Class, Economy, and Free Forever. This article details the options provided to our First Class clients. For more information about the various ReachWell plans, please click HERE! ...

    • First Class Plan: Clever FAQs

      Overview If your organization is utilizing our First Class plan, we provide an easy way to connect your student information system (SIS) to ReachWell enabling your school's contacts (i.e. families) to be automatically pulled into ReachWell on a ...

    • First Class Plan: Creating & Managing Contacts with Clever

      Overview If your organization is utilizing our First Class plan, we provide an easy way to connect your student information system (SIS) to ReachWell enabling your school's contacts (i.e. families) to be automatically pulled into ReachWell on a ...

    • First Class Plan: Creating & Managing Contacts with a CSV Upload

      Overview There are several plan packages available for ReachWell clients. For organizations utilizing our First Class plan, contacts can be synced to ReachWell via a Clever sync, or by uploading a CSV file. This article details the process for ...

    • First Class Plan: Students Overview (Clever Sync Only)

      Overview Students may be available in ReachWell for organizations syncing data from Clever, and who are utilizing our First Class plan.  Students will never have a user profile in the ReachWell app. The purpose of this user type is to help ...