ReachWell Overview

ReachWell Overview

Overview

Family engagement increases student achievement. Schools struggle to effectively reach millions of families due to income challenges, language & literacy barriers, and busy family schedules. Meanwhile, nearly all families have access to apps through smartphones, tablets and mobile devices. ReachWell reaches families, drives responses, builds community and simplifies communication and office tasks. With just a tap, families can be instantly connected with their school, district, groups, teachers, and services without email addresses, phone numbers and complex passwords. This article details some of the key advantages, features and functionality of the ReachWell app!

Hear from our CEO Zuben all about ReachWell.




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Advantages of the ReachWell App

  1. Rapid Adoption & High Usage: Quickly reach families through a customized launch program and viral sharing. Simple tools and comprehensive resources save schools and families time and money.
  1. Relevant and Translated: Communications and content are tailored to families, and customized for schools and organizations. Messages and updates are translated to your families' preferred languages in the ReachWell app, and even support preliterate families. 
  1. Automation and Integration: Maintain fresh content without updating multiple websites or programs. Our app integrates with familiar tools like Google, Schoology, and Outlook. App updates sync with your social media sites saving time while expanding your community reach.
  1. Increase Participation and Responses: ReachWell drives families to attend more school events via rewards and tracking features.  Schools easily increase responses to surveys and requests.
  1. Social Services and Educating Families: ReachWell's tools help families gain direct access to services like drug prevention, internet safety, emergency food and shelter, job training, and more.
  1. Build a Supportive Community: Mobilize families to refer new students, promote their family businesses, increase fundraising, and more.  This encourages local businesses, agencies and organizations to come together to support local schools.

Key Features & Functionality

  1. Custom Built and Designed: Schools choose features best suited for them to reach their goals. As schools meet new challenges, ReachWell continually works toward building out new tools, resources and features to share with our organizations. 
  2. App Notifications: Push notifications alert families and groups with the latest information and news. Messages auto-open content which increases awareness and responses.
  3. Fast and Easy Newsletters Organization staff save hours translating, formatting and printing resources. Organizations can simply email, call or send texts with the latest news, updates, and notifications. These announcements are also available to families in their preferred language via the ReachWell app, and are easily accessible.
  4. Mobile Forms: A fast and easy way for organizations to send and receive forms for permission, registration, attendance, sign-ups, etc. The received responses alert staff and/or various reports are created to house family responses. This saves money, resources and time for your organization's staff! 
  5. Grades and Classroom Integration: Families securely access student grades, behavioral information, and attendance reports. Teacher information, sites and curricula are instantly available.

How does translation work with ReachWell?

The ReachWell translation engine supports both automated and manual translation. Staff members send messages in English, and app notifications are translated based on the preferred languages selected by contacts via their app. ReachWell leverages the Google translation engine. As the Google translate engine continues to evolve in effectiveness and accuracy, we have found this translation method works great for brief messages.

Contacts with the app:

Contacts download the ReachWell app and choose their preferred language (from 103 languages). All future messages they receive from you are instantly translated into their selected language. We, at ReachWell, do our best to store all translated information in order to support historical translation for families who may be added to a group or organization at some point in the future. For example:
  1. If a family member chooses Arabic as their preferred language in April, but no other family from that organization had previously selected Arabic, then only future messages will be delivered in Arabic and messages prior to that will be viewable in English.
  2. However, if a second family joins the same group in later in the year and selects Arabic, then historical messages delivered before April will be in English, and all messages after will be in Arabic.  
      

Families without the app:

ReachWell is built for all families. Even when they don't have a smartphone, tablet or mobile device, families can receive translated messages through email and text messages.  If your organization is importing contacts to ReachWell via a  CSV file , their preferred languages can be updated via the imported file. Otherwise, contact languages can be manually adjusted directly from the ReachWell  Dashboard  People  Contacts  page.  Messages are written in English and delivered in the preferred language selected by the contacts. 

What languages are available for translation?

Afrikaans 
Albanian 
Amharic 
Arabic 
Armenian 
Azerbaijani 
Basque 
Belarusian 
Bengali 
Bosnian 
Bulgarian 
Catalan 
Cebuano 
Chinese (Simplified) 
Chinese (Traditional) 
Corsican 
Croatian 
Czech 
Danish 
Dutch 
English 
Esperanto 
Estonian 
Finnish 
French 
Frisian 
Galician 
Georgian 
German 
Greek 
Gujarati 
Haitian Creole 
Hausa 
Hawaiian 
Hebrew 
Hindi 
Hmong 
Hungarian 
Icelandic 
Igbo 
Indonesian 
Irish 
Italian 
Japanese 
Javanese 
Kannada 
Kazakh 
Khmer 
Korean 
Kurdish 
Kyrgyz 
Lao 
Latin 
Latvian 
Lithuanian 
Luxembourgish 
Macedonian 
Malagasy 
Malay 
Malayalam 
Maltese 
Maori 
Marathi 
Mongolian 
Myanmar (Burmese) 
Nepali 
Norwegian 
Nyanja (Chichewa) 
Pashto 
Persian 
Polish 
Portuguese (Portugal, Brazil) 
Punjabi 
Romanian 
Russian 
Samoan 
Scots Gaelic 
Serbian 
Sesotho 
Shona 
Sindhi 
Sinhala (Sinhalese) 
Slovak 
Slovenian 
Somali 
Spanish 
Sundanese 
Swahili 
Swedish 
Tagalog (Filipino) 
Tajik 
Tamil 
Telugu 
Thai 
Turkish 
Ukrainian 
Urdu 
Uzbek 
Vietnamese 
Welsh 
Xhosa 
Yiddish 
Yoruba 
Zulu

Click  here  to subscribe to status updates through our ReachWell Academy channel on the app.

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