Creating & Managing Org & School Admins

Creating & Managing Org & School Admins

Overview

This article details the process for creating and managing Org and School Admins in ReachWell. Click HERE for specific details on the types of permissions these roles have within the ReachWell Dashboard.
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Please note: Only Network and Org Admins are able to add other admins to ReachWell!

Instructions

To set up an Org or School Admin in ReachWell, please follow these instructions:

  1. Navigate to your Dashboard > Admins page.
  2. Select Add New Admin.
  3. Enter the personal details for the admin.
    1. Org Admins: Select the district or organization they are associated with.
    2. School Admins: Select the school(s) they are associated with.
  4. Do not assign them to any groups because they will already have access to all groups.
  5. Determine if this admin should have chat turned on or off. The Chat visible option determines if contacts (i.e. families) will be able to view this admin in ReachWell chats.
  6. Once you select Add Admin, this user will receive an email from ReachWell directing them to set up their password.

Editing Org/School Admins

  1. Navigate to your Dashboard > Admins page.
  2. Click on the admins name.
  3. Update any information you may need to edit
  4. Select Save Changes
For additional questions, please reach out to support@reachwellapp.com. We are happy to help! Click here to subscribe to status updates through our ReachWell Academy channel on the app.


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